How can we help?
Questions, problems and ideas are all welcome. Start with the quick answers below or email us directly.
Installing
Android: install Thalify from Google Play. Once installed, it opens like any other app.
iPhone: there is no App Store version yet. Open the web app in Safari, tap Share, then “Add to Home Screen.”
Logging meals
- Say it: describe the meal, review the numbers, then confirm.
- Scan it: point the camera at a package barcode.
- Search it: start typing and choose a food from the index.
- Adjust it: edit the serving before or after logging.
Your plan
Complete your profile and Thalify builds targets, a realistic pace and useful habits. After a week, the check-in helps you review what happened and decide whether the plan needs adjusting.
If the plan shows an offline notice, use Re-plan when you are back online.
Backups
Your personal records are stored locally rather than in a Thalify account. Use Backup my data to save a dated file and Restore backup to bring it back or move to a new phone.
Keep backup files somewhere private.
Reporting a problem
Email thalify.admin@gmail.com with what you were doing, what you expected and what happened instead. A screenshot helps. If a food’s nutrition looks wrong, include the exact dish or product name.
Privacy
Your diary and profile are stored on your device by default. Information is sent only when needed for a feature you choose, such as an AI request or barcode lookup. Read the complete Thalify Privacy Policy.